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Viral Nation Platform: Opt-In Guide

  • Updated

Below guides you through the process of opting into the Viral Nation Platform by connecting your social media accounts.

Getting Started: Creating Your Account

  1. Go to creator.viralnation.io.
  2. Select “Continue with Google” to create a new account.
  3. You will be redirected to Google. Sign in with your email address.
  4. On the “Create Account” screen, enter your email address, accept the Terms of Service and Privacy Policy, and click “Create Account.”
  5. On the “Connect with Viral Nation” screen, select the social platform you wish to connect (Instagram, TikTok, or Youtube).

 

Connection Expiry and Re-Opt In Requirements

Some social platforms require creators to renew their connection with Viral Nation Platform after a set period. Please note that these limits are set by the platforms, not by Viral Nation.

This connection is essential for accurate analytics and reporting. To prevent interruptions, make sure to reconnect the social accounts before or as soon as it expires.

Social Platform Connection Duration
Instagram 60 days
TikTok 1 year
YouTube Indefinite

If your connection expires, you will need to re-opt in by reconnecting your social account through creator.viralnation.io

 

Connecting Your Instagram Account

Before you begin, be sure to have the following:

  • Your Instagram account must be a Professional (Business or Creator) account.
  • You require a published Facebook Business Page (not your personal profile).
  • Your Facebook Page and Instagram account must be linked.
    • Method 1: Linking via the Instagram Mobile App
      1. Open the Instagram app, go to your profile, and tap "Edit Profile".
      2. Scroll down to the "Public business information" section and tap "Page".
      3. Tap "Connect an existing Page".
      4. Select the Facebook Page you want to link from the list, then tap "Done" to confirm.

    • Method 2: Linking via Facebook Page Settings (Desktop/Mobile Browser)

      1. Log in to Facebook and switch to your Business Page view.

      2. Click on your Page's profile picture in the top right, select "Settings & Privacy", then click "Settings".

      3. In the left-hand menu, scroll down and select "Linked accounts".

      4. Click "Instagram", then click the blue "Connect account" button.

      5. Review the permissions, click "Connect", and log into your Instagram account when prompted to finalize the connection.


Steps to Connect Instagram:

  1. Click the Instagram icon.
  2. Review the requirements and click “Connect Facebook & Instagram.”
  3. Review the Instagram permissions and click “Accept.”
    • Important: Keep all permissions enabled to ensure seamless integration and optimal performance.
  4. Review the summary of enabled permissions required by Viral Nation and accept them.
  5. Your Instagram account is now connected!

Note: Instagram connections expire after 60 days due to platform requirements.

 

Connecting Your TikTok Account

Before you begin, be sure to have the following:

Steps to Connect TikTok:

  1. Click the TikTok icon.
  2. Review the requirements and click “Connect TikTok.”
  3. Review the TikTok permissions and click “Authorize.”
    • Important: Keep all permissions enabled to ensure seamless integration and optimal performance.
  4. Review the summary of enabled permissions required by Viral Nation and accept them.
  5. Your TikTok account is now connected!

Note: TikTok connections expire after 1 year due to platform requirements.

 

Connecting Your YouTube Channel

Before you begin, be sure to have the following:

Steps to Connect YouTube:

  1. Click the YouTube icon.
  2. Review the requirements and click “Connect YouTube.”
  3. Select the Google account associated with your YouTube channel.
  4. Review the YouTube permissions and click “Allow.”
    • Important: Keep all permissions enabled to ensure seamless integration and optimal performance.
  5. Review the summary of enabled permissions required by Viral Nation and accept them.
  6. Your YouTube channel is now connected!

 

Opt In Troubleshooting

Instagram Connection Issues:

  • Problem: "Facebook Page connection failed."
    • Solution: Ensure you have admin permissions for the Facebook Page.
  • Problem: "Instagram account not connecting."
    • Solution: Verify that your Instagram account is a Business or Creator account.
  • Problem: "Permission errors."
    • Solution: Try clearing your browser cache and cookies, then attempt the connection again.

TikTok Connection Issues:

  • Problem: "Authorization failed."
    • Solution: Double-check your TikTok account credentials and try again.

YouTube Connection Issues:

  • Problem: "Incorrect Google account selected."
    • Solution: Ensure you select the Google account associated with your YouTube channel.
  • Problem: "Permissions not granted."
    • Solution: Review and grant all requested permissions.

 

Opt In Frequently Asked Questions

  • Q: Can I connect a personal Instagram account?
  • Q: I am having issues connecting my accounts, where can I get help?
  • Q: Can I connect more than one of each social account?
    • A: Yes! Log in to your creator.viralnation.io account, select “Add Account” and follow the instructions for that social platform.
  • Q: Why do I need to reconnect my social account?
    • A: Some platforms require connections to be renewed periodically. Instagram expires after 60 days, TikTok after 1 year, and YouTube is indefinite.

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